Privacy Policy

MYSHOWBIZ.ai ("MYSHOWBIZ," "we," "us," or "our") helps artists run their careers. This Privacy Policy explains what personal information we collect, why, who processes it for us, how long we keep it, and the choices you have. MYSHOWBIZ is available in the United States only and is for people 18 or older.

1. Information We Collect

We collect information you provide directly or that your use of the service generates:

• Account information: Name, email address, and a password (stored hashed) or your Google account identity if you sign in with Google
• Phone number: Every account verifies a mobile phone number with a one-time code. We use it to verify the account and protect it from abuse, not for marketing
• Profile information: Artist name, genre, career details, public profile content, and other details you enter
• Career data: Venues, deals, bookings, contracts, calendar items, contacts, show dates, and travel details you add
• Financial data: Fees, expenses, and revenue goals you enter
• Uploaded files: Contracts, documents, and images you choose to upload
• Coach conversations: Messages you send to the MYSHOWBIZ Coach and its replies
• Messages and reports: Messages you exchange with other members, and any report you file about a message
• Product feedback: Feedback you submit inside the app
• Affiliate program interest: If you use the homepage interest form, your email address, and optionally your name and role
• Technical and security data: Sign-in and security events, IP address and device or browser information processed to operate, secure, and troubleshoot the service

We do not collect payment card numbers. Billing is handled by Stripe.

2. How We Use Your Information

• Provide, operate, and support the MYSHOWBIZ service you asked for
• Sync your data across devices when you are signed in
• Run AI features you use, such as the Coach and contract analysis, and return the results to you
• Process subscription payments and send account, billing, security, and verification messages
• Detect and prevent fraud, abuse, and unauthorized access, including on public forms
• Review reports of abusive or unlawful content
• Send marketing email only where you have chosen to receive it
• Comply with legal obligations

3. AI Features and Your Data

• When you use the Coach or contract analysis, the text needed for your request is sent to Anthropic, our AI provider, to produce a response for you.
• Results are stored in your account.
• We do not use your contract content, conversations, or career data to train AI models, and we do not sell it or share it with other users for AI purposes.
• AI output can be wrong. Review it before relying on it.

4. Data Storage and Security

Your account data is stored with our database and hosting providers listed below. We use encrypted connections (HTTPS), access controls that limit your data to your account, and limits on abuse. Access by our team is restricted to what is needed to operate and support the service. No system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Local Storage

• We use cookies and browser storage that are needed to keep you signed in, protect your account, and remember your session, drafts, and preferences on your device. Signing out or clearing site data removes them.
• Our bot-protection provider, Cloudflare Turnstile, runs on sign-up and public forms to tell people from automated traffic and may use browser signals for that purpose.
• We do not use advertising cookies, third-party advertising trackers, or cross-site tracking.

Shared press-article links may show the artist how many visits came from which referring site or app and from which country and approximate city. We use your IP address only during the request to work out approximate location and do not store it for this reporting. We set no cookies, keep no visitor record, and show only totals, with small groups shown as "Other".

6. We Do Not Sell Your Data

MYSHOWBIZ does not sell or rent your personal information and does not share it with third parties for their own advertising. We share information only with the service providers in section 7 to run the service, when you direct us to (for example, publishing your public profile), or when the law requires it. We never share mobile phone numbers or text-message opt-in data with third parties or affiliates for their marketing.

7. Service Providers

These providers process information for us under their own terms and privacy policies:

• Convex and Supabase — application database, authentication, and file storage. Supabase is being retired as accounts and data move to Convex (Privacy Policy)
• Stripe — subscription payments; we never see or store your card details (Privacy Policy)
• Netlify — website hosting and delivery (Privacy Policy)
• Anthropic — AI processing for the Coach and contract analysis
• Resend — sending account and product email
• Telnyx — sending phone verification codes by text message
• Cloudflare Turnstile — bot protection on sign-up and public forms
• Google — optional Google sign-in, and venue search information where you use venue lookup

If we add a provider that receives your personal information, we will update this list before it does.

8. Data Retention

• We keep your account data while your account is open. Product feedback is kept while your account exists and is deleted with it.
• When you close your account, we keep your data for 30 days so you can export it, without marketing or AI processing, and then delete it. You can instead ask for immediate erasure; we start without undue delay and aim to finish within 28 days, and tell you about any remaining exception.
• Reports about a message are kept while the report is open and for 12 months after it is resolved, unless a legal hold applies, and are read only by our trust-and-safety reviewer and by legal counsel.
• Operational logs are kept for about 30 days, and security and rights-request records for about 90 days.
• Backups are used for recovery only and roll off on a rolling schedule of up to 30 days. Deleted data is not restored into use after erasure.
• Affiliate program interest emails are sent only with your consent, and you can unsubscribe at any time.
• We may keep information longer where the law requires, to resolve a dispute, or to enforce our terms.

9. Your Rights

You can ask us to:

• Access: Give you a copy of your personal data
• Correct: Fix inaccurate or incomplete data
• Delete: Delete your account and personal data
• Export: Provide your data in a machine-readable format (JSON or CSV with your files)
• Object or opt out: Stop marketing messages. Every marketing email has an unsubscribe link, and you can unsubscribe at any time

Contact hello@myshowbiz.com to make a request, or use the account tools in Settings where available. We may verify your identity proportionately before acting, and rights available to you depend on where you live. We do not sell personal data, so there is nothing to opt out of.

10. Children's Privacy

MYSHOWBIZ is for people 18 and older and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us and we will delete it.

11. Reporting Intimate Images Shared Without Consent

If an intimate image of you was shared on MYSHOWBIZ without your consent, email hello@myshowbiz.com with the page or profile address. Do not send the image itself. If you are in danger, contact local emergency services.

12. Changes to This Policy

We may update this policy. The effective date above shows the current version. For material changes we will notify you by email or in the app before they take effect.

13. Contact

Questions, requests, or concerns about this Privacy Policy? Contact us at hello@myshowbiz.com.